Locksmith
Handle urgent requests, track key inventories, and assign technicians with the right skills in real-time. Suprematik FSM helps locksmith companies run faster, safer, and more transparently.
Challenges in the Locksmith Industry
Responding quickly to emergency service calls with limited dispatcher oversight.
Assigning the right technician with appropriate tools or certifications for commercial vs residential jobs.
Tracking key blanks, specialized hardware, and lock sets across multiple service vehicles.
Clients lack visibility on technician ETA or job status updates.
Paper-based forms and invoices delay payment collection and job documentation.
How Suprematik FSM Helps
Fast & Accurate Job Dispatching
Automatically assign emergency jobs based on technician availability, proximity, and skill type. Reduce response time and improve job allocation logic.
Real-Time Technician Tracking & Client Updates
Let customers see available slots, track technician location, and receive automated arrival alerts to improve trust and reduce no-shows.
Mobile Forms for On-Site Documentation
Technicians can log job details, capture signatures, and generate service reports or invoices directly from their phone or tablet.
Inventory & Equipment Management
Track parts, tools, and key blanks by technician or vehicle. Get alerts when stock is low or mismatched with assigned job types.
Secure Client & Access Data
Maintain logs of completed jobs, codes installed, and access permissions—especially useful for property managers and commercial accounts.
Suprematik FSM helps locksmith companies deliver faster response, better customer communication, and fully digital job records—ensuring more trust and fewer delays.